Contact Us
Last updated: 1 September 2026
If you have any questions, suggestions, feedback, or concerns regarding test.thenewdaylearning.com or any of the services provided through the Platform, you are welcome to contact us.
1. General Enquiries
For general questions about the Platform, mock tests, practice materials, user accounts, or other services, please contact us using the email address provided below.
We will make reasonable efforts to review and respond to your enquiry as soon as possible.
2. Technical Support
If you experience technical problems while using the Platform, please provide sufficient details about the issue, including the relevant page, feature, error message, or other information that may help us understand the problem.
Where appropriate, you may also include a screenshot of the issue to help us investigate and resolve the problem.
3. Feedback and Suggestions
We welcome constructive feedback and suggestions that may help us improve our mock tests, learning resources, website features, and overall user experience.
4. Account-Related Enquiries
If you have questions concerning your account, login, email verification, password reset, or other account-related matters, please contact us from the email address associated with your account whenever possible.
5. Content-Related Enquiries
If you believe that any question, explanation, study material, or other content available on the Platform contains an error or requires clarification, please provide the relevant details when contacting us.
6. Privacy and Data Enquiries
For questions concerning the collection, use, protection, or handling of personal information, please contact us using the email address provided below.
7. Contact Email
You can contact us by email at contact@thenewdaylearning.com for enquiries relating to the Platform and its services.
8. Response Time
We aim to respond to genuine enquiries within a reasonable period. Response times may vary depending on the nature and complexity of the enquiry.
Please avoid sending repeated messages about the same issue, as this may delay the process of reviewing your enquiry.
9. Contact
If you have any questions regarding the Platform or its services, please contact us at contact@thenewdaylearning.com .